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Return Policy

How will the return be processed?

Don't love it? Don't worry—returns and exchanges are easy. Simply send your item back or bring it to a store near you.

If you ordered or paid by credit card, we'll credit your account within 14 business days, which will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return.

The return policy is that there is no return policy. We're just going to stand behind our merchandise. The bottom line is that we work with the customer."

The highlights to this kind of thinking for a consumer are that there's no time limit, no receipt required and no paperwork. And you get treated the same whether you have a gift receipt or purchase receipt.

If you bought online from lazydazeco.com, the store provides free return shipping. Or you can take the item back to a local store.

"The way it works is we ask our people in the stores to use good judgment," "The ultimate objective is taking care of the customer. It really depends on the situation. You really can't have a rule book that takes into account every scenario."

"try to remove the clutter -- the policy-type stuff that can get in the way of taking care of the customer."